You Said, We Did: Death of a Resident Process
During 2024–2025, NPH reviewed feedback after a resident [...]
During 2024–2025, NPH reviewed feedback after a resident [...]
During 2024–2025, NPH reviewed feedback about Anti-Social Behaviour [...]
During 2024–2025, NPH reviewed feedback about repairs not [...]
During 2024–2025, NPH reviewed how repairs are delivered [...]
Issues accessing the NPH customer portal are now resolved
During July – August 2025, NPH conducted tenant consultation [...]
A temporary telephone number is in place of the usual NPH Contact Centre number
The next round of Stock Condition Surveys on NPH managed homes has commenced.
Whilst the main office is closed over Christmas the contact centre is still open for emergency repairs.
The NPH website has been refreshed with easier navigation, clearer content and helpful updates based on user feedback