Stock Condition Survey Winter 2025
NPH and our consultants, Ark Consultancy and NXN Surveying, are about to carry out Stock Condition Surveys for some of our managed homes. The programme’s aim is to conduct the surveys within the next 4 months (up to 31 March 2026) for properties that haven’t had a stock condition survey in the last two years.
The survey involves assessing the condition of our residents’ homes, to help us plan what is needed to make future improvements.
The survey must be carried out to comply with the Regulator for Social Housing requirements; the Government’s ‘Decent Homes Standards’ and Health and Safety Regulations. Participation from all tenants will ensure we continue to comply with these requirements and help us maintain and improve the quality of all NPH managed homes.
Prize Draw
Don’t miss out on a chance to be a lucky winner! We are offering you the opportunity to win supermarket shopping vouchers of your choice to the value of £100.
To enter the prize draw there will be a customer feedback questionnaire presented to you in person by the surveyor at the end of the appointment, where you will be given the option to be entered.
Please click here for the full prize draw Terms and Conditions.
What is a Stock Condition Survey?
The Survey is a visual inspection carried out in person by a qualified surveyor within the home to assess its condition against the Governments Decent Homes Standard. The results will help us prepare for future planned improvement works to the homes we manage.
Who will be carrying out the survey?
NPH has contracted a specialist surveying company Ark Consulting/NXN surveying, to carry out the Stock Condition Surveys on our behalf. They will send a qualified surveyor to visit our tenant’s home.
When will the survey be carried out?
Either Ark Consulting/NXN surveying will be in contact with tenants directly to arrange a suitable appointment.
For more information, please see the below frequently asked questions below, regarding the up-and-coming Stock Condition Survey:
After your Stock Condition Survey please complete a customer satisfaction survey
We would appreciate your feedback. You can complete a customer satisfaction survey about your experience on line following this link or call our Contact Centre on 0300 330 7003.
