Being a tenant

Your tenancy

The information on this page is a guide to your tenancy.

You can find information from the tenant handbook and download your Tenancy Agreement for a fuller description of tenant responsibilities.

To ask for a print out of any of this material please contact us.

 

Your responsibilities as a tenant

As a tenant you are reponsible for:

  • living in the property as your main home and paying the rent and any other charges in full when they are due  
  • taking care of the property 
  • keeping the inside properly decorated, and do any repairs you are responsible for
  • making sure that members of your household, guests, visitors or pets do not cause nuisance or annoy neighbours and behave in a reasonable way
  • making sure there is no harrassment or threatening behaviour towards anyone, including our staff and contractors
  • informing us when you are going to be away from your home for more than 4 weeks, for example if you are going into hospital
  • giving us 4 weeks written notice of wanting to move out of the property (except for transfers) and leaving it in good condition when you leave.

 

Our responsibilities as your landlord

NPH are responsible for:

  • consulting with you before we make any changes to your tenancy
  • keeping your home in good repair (including internal communal areas and garages)
Your tenancy

Your Tenancy Agreement may be secure, flexible or an introductory tenancy.

You can read more on each below:

Introductory
Flexible 
Secure

Ending your tenancy

You need to give 4 weeks’ notice before ending your tenancy.

To do this, complete a Notice of intention to terminate a tenancy form

These are the most frequently asked questions about ending your tenancy.

 

Tenancy Fraud

We take tenancy fraud very seriously

Tenancy fraud is illegal and action will be taken against people who are caught abusing the system. In some case we can take re-possession of the property if there is evidence of fraud.

This includes when a home is occupied by someone who should not be living there or where the tenancy has been obtained fraudulently. 

Types of Tenancy Fraud

Tenancy Fraud includes:

  • Unlawful Subletting - subletting the whole, or part, of a property without the landlord’s permission.
  • Succession Fraud - when someone continues to live in a property after the tenant has died, falsely claiming to have been resident in order to obtain the tenancy.
  • Allocation Fraud - when false information is used on a Housing Application in order to obtain a tenancy.
  • Right to Buy Fraud - when false statements are made in order to purchase a property.
  • Abandonment - when a tenant is no longer living in the property.
  • Key Selling - when a tenant vacates a property and passes on the keys in return for a one off lump sum payment or favour.
  • Unauthorised Mutual Exchanges - when tenants swap properties without the landlord’s permission.

If you suspect someone is committing tenancy fraud, please let us know - it could make a home available to an individual or family in genuine need.

Email reportfraud@northamptonshire.gov.uk

All information will be treated in the strictest confidence.    

Applying for a garage

Some of our properties have garages and we also have stand alone garages in a number of locations - If they become free you can apply for them using our online form.   

Applying to own a dog

We understand that pets are much loved family members and if you live in a house, you can keep a maximum of two dogs. 

Dogs are not permitted in flats or bedsits unless:

  • you need a guide dog;
  • your GP, or another health or wellbeing professional, has recommended you keep one;
  • you are a repeat victim of crime;

Please make sure that you give us enough information to make a decision.

You can apply using our online form